At FORTUNE SOFT, we take pride in delivering high-quality software solutions and IT services tailored to meet the unique needs of our clients. As our products and services are digital and intangible, we maintain a strict no-refund policy for all purchases. Please read the terms below carefully.

Non-Refundable Nature of Our Services

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  All our services, including custom software, website development, and other digital deliverables, are provided instantly and cannot be returned once delivered.
  
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  Where applicable, we may offer demos or previews to help you evaluate our services before making a commitment.
  
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  Retainers, maintenance, or subscription-based services are non-refundable. Clients should cancel before the renewal date to avoid further charges.
  

Support and Resolution

We are committed to client satisfaction and work diligently to provide smooth and effective services. If you face any issues:

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  Our support team is ready to help resolve any technical problems related to our deliverables.
  
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  If you suspect a billing error, please reach out to us — we will investigate and address the issue promptly.
  

Exceptions

Refunds may be considered only in exceptional situations, such as duplicate payments or confirmed technical errors during a transaction. If this occurs, please contact our support team within 7 business days of the transaction date.

Contact Us

By engaging with FORTUNE SOFT, you acknowledge and accept this no-refund policy. For any questions or support, please reach out to us:

Email: admin@fortunesoft.com.pk

Phone: +92 329 8383265

Thank you for choosing FORTUNE SOFT!